The ideas live on beyond our output through the guide, available to all teams and clients. That's smooth.
COMMUNICATION
From napkin to IPO and beyond
The result was a collaborative process where Klarna was able to offer a plus in its relationship with customers and we were able to learn about the impact of new solutions on shopping experiences.
PRODUCT
Delightful experiences that convert
At Sensa, we believe that the spirit of brands should be reflected in all touchpoints: before, during, and after the purchase.
We studied the relationship they had with their customers, aiming for the best way to add value with clear and actionable recommendations. We recommended UX improvements and designed concrete solutions.
BRAND
Redefining a market
In a matter of days we shaped the collaboration model and started working. We defined the cadence, team, and common tools so that communication was fluid.
To help their customers improve the UX of their e-commerce during the whole purchase process.
STRATEGY
Intro
Established as the alternative to traditional payment methods, Klarna trusted us for an interesting and unusual project.
